Privacy Policy

EmailQA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HTML email review and collaboration platform at emailqa.live.

Account Information

• Email address (required for account creation)
• Name (optional, for display purposes)
• Profile image (if using GitHub OAuth)

Project Content

• HTML email files you upload for review
• Comments and annotations you create
• Version history of your email designs

Guest Reviewer Information

• Name and email address (when leaving comments as a guest)
• Comments and feedback provided

Usage Information

• Browser type and version
• Pages visited and features used
• Time and date of visits

We use the following third-party services to operate EmailQA:

Stripe (Payment Processing)

We use Stripe to process payments for Pro subscriptions. Stripe collects and processes your payment information directly. We do not store your credit card details on our servers.

View Stripe's Privacy Policy

Amazon Web Services (File Storage)

Your uploaded HTML email files are stored securely on Amazon S3. Files are stored in encrypted form and access is restricted to authorized users only.

GitHub (Authentication)

If you choose to sign in with GitHub, we receive your basic profile information (name, email, profile image) from GitHub. We do not access your repositories or code.

Slack (Integration)

If you connect EmailQA to Slack (Pro feature), we store OAuth tokens to post comments to your selected Slack channels and receive replies from Slack threads. We only access channels you explicitly connect and do not read your other Slack messages or data.

Slack Data We Access:

• Workspace name and ID
• List of channels (to let you choose which to connect)
• User information (for displaying reply author names)
• Messages in threads started by EmailQA (to sync replies)

View Slack's Privacy Policy

• To provide and maintain the EmailQA service
• To process your subscription payments
• To send transactional emails (comment notifications, team invites)
• To sync comments with connected Slack channels
• To improve our service and develop new features
• To respond to your support requests
• To detect and prevent fraud or abuse

We do not sell your personal information. We share data only in these cases:

• Team Members: Project content is shared with team members you invite
• Guest Reviewers: Anyone with a project link can view the email preview and comments
• Service Providers: Third-party services listed above that help us operate EmailQA
• Legal Requirements: If required by law or to protect our rights

• Account Data: Retained while your account is active
• Project Content: Retained according to your plan (7 days for Free, 90 days for Pro)
• Comments: Retained with the associated project version
• Slack Tokens: Retained while the integration is connected; deleted when disconnected

You can delete your projects and account at any time. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

We implement appropriate technical and organizational measures to protect your data:

• All data transmitted over HTTPS encryption
• Database hosted on secure, access-controlled infrastructure
• Sensitive credentials protected with application-level encryption
• API keys and authentication tokens are hashed before storage
• Regular security reviews and updates

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Delete your account and associated data
• Portability: Export your project data
• Withdraw Consent: Disconnect third-party integrations at any time

To exercise these rights, contact us at [email protected]

We use essential cookies to maintain your login session and remember your preferences. We do not use tracking cookies or third-party advertising cookies.

EmailQA is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: https://emailqa.live