Terms of Service

Last updated: December 11, 2025

1. Acceptance of Terms

By accessing or using EmailQA ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

EmailQA is a web-based platform for reviewing and collaborating on HTML email designs. The Service allows users to upload HTML email files, add comments and annotations, invite team members and guests, and integrate with third-party services like Slack.

3. Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 16 years old to use the Service
  • One person or legal entity may not maintain more than one free account

4. Acceptable Use

You agree not to use the Service to:

  • Upload content that infringes intellectual property rights
  • Distribute malware, viruses, or malicious code
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to the Service or other accounts
  • Use the Service for illegal purposes
  • Resell or redistribute the Service without authorization
  • Interfere with the proper operation of the Service

5. User Content

Ownership: You retain ownership of all content you upload to the Service, including HTML files, comments, and other materials ("User Content").

License: By uploading User Content, you grant EmailQA a limited license to store, display, and process your content solely to provide the Service. This license ends when you delete your content or account.

Responsibility: You are solely responsible for your User Content and must ensure you have the necessary rights to upload and share it.

6. Subscription and Payment

Free Plan

The free plan includes limited features as described on our pricing page. We may modify free plan limits at any time with reasonable notice.

Pro Plan

  • Pro subscriptions are billed monthly at the current rate
  • Payment is processed securely through Stripe
  • Subscriptions automatically renew unless cancelled
  • You may cancel at any time; access continues until the billing period ends
  • We do not provide refunds for partial billing periods

Price Changes

We may change subscription prices with 30 days' notice. Price changes will apply to your next billing cycle after the notice period.

7. Third-Party Integrations

The Service integrates with third-party services including Slack, GitHub, and Stripe. Your use of these integrations is subject to the respective third-party terms and privacy policies. We are not responsible for the availability, functionality, or security of third-party services.

8. Intellectual Property

The Service, including its design, features, and code, is owned by EmailQA and protected by copyright and other intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.

9. Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your information.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free. You use the Service at your own risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMAILQA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless EmailQA and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

By You: You may terminate your account at any time through the account settings or by contacting support.

By Us: We may suspend or terminate your account for violations of these Terms, non-payment, or at our discretion with reasonable notice. Upon termination, your right to use the Service ends immediately.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and, for significant changes, by email. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms are governed by the laws of the jurisdiction where EmailQA operates, without regard to conflict of law principles.

16. Contact

For questions about these Terms, please contact us: